Refund

Richy18
Contributor
Contributor

Good afternoon,

 

I am an ebay user and have been for many years. My concern is that I had a refund issued of £40.00 to me as i returned an item. In my summary it say that the refund has gone through. But not showing in my pay pal wallet. I am concerned as my ebay was hacked yesterday and my pay pal is linked to that which is linked to my bank account info. 

I was wondering whats going on?? Is it because I haven't confirmed my bank account? Or another issue.

 

I am getting paranoid as that money is need.

 

Can someone help!?!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Richy18

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





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kernowlass
Esteemed Advisor
Esteemed Advisor

@Richy18

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).





Advice is voluntary.
Kudos / Solution appreciated.
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