Refund

zoewingfield
Contributor
Contributor

Hi, 

 

I received a refund the other day from boohoo however a few days before I got a new bank card but the account number and sort code stayed the same but the long number across changed, I don't have a balance on my paypal and I haven't received it few my bank, what will happen? will i get my refund or?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@zoewingfield

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).

As long as your old and new card belong to the same bank account you should be ok.


 


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