Refund

AmanSrivastava
Contributor
Contributor

Hello, yesterday I sent $75 to someone but unfortunately it was wrong email. I cancelled the payment ASAP and it has initiated refund process and in the transaction it says "$75 was refunded to your card". I haven't got any refunds. Please someone help me. It is urgent.

Thank You.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@AmanSrivastava 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@AmanSrivastava 

 

When you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week.



Advice is voluntary.
Kudos / Solution appreciated.
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