Refund
Natalia_Bradley
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Posted on
Feb-11-2020
01:19 PM
6 REPLIES 6
kernowlass
Esteemed Advisor
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Feb-11-2020
02:22 PM
You ask the merchant / seller or company you purchased from?
Advice is voluntary.
Kudos / Solution appreciated.
Natalia_Bradley
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Feb-16-2020
08:11 AM
What if the person who sold me the item isn’t replying and I think they are inactive? I tried to file a dispute but it doesn’t let me and says an error has occurred every time
PayPal_Tricia
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Feb-16-2020
08:18 AM
Hi @Natalia_Bradley,
I'm sorry to hear of the error. That error usually happens when a dispute has already been filed against a transaction. Have you filed a dispute against this transaction in the past?
I hope this information helps!
Thanks,
PayPal_Tricia
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
Natalia_Bradley
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Feb-16-2020
08:23 AM
PayPal_Tricia
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Feb-16-2020
08:30 AM
Hi @Natalia_Bradley,
That's great news! Glad it worked.
Thanks,
PayPal_Tricia
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
PayPal_Tricia
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Feb-16-2020
07:56 AM
Hi @Natalia_Bradley,
That's a great question! You can find additional details here.
I hope this information helps!
Thanks,
PayPal_Tricia
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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