Refund

Peter1282
Contributor
Contributor
Hi , I wonder why my refund is canceled since I have waited for two weeks to get the refund.
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Peter1282 

 

Simply, the recipient has no funds in their PayPal balance or bank account to refund you. PayPal will try to get the money if the recipient happens to receive more money in to their PayPal account or buy something which PayPal will tack on their negative balance. So you won't be getting a refund and no guarantee that you will. A PayPal dispute won't help since a refund was already filed on this transaction albeit canceled.

 

You may want to dispute through your financial institution if you're able to.


Kudos & Solved are greatly appreciated. 🙂
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