Refund

[marci1229]

Hi!

I initiated a refund. The PayPal bill says it is completed. But money did not appear on my Account and Card as well. Should I wait more or what happened? Refund has been initiated today. I sent an email to the Company where I bought something. They said they refunded. I payed by PayPal with my Card. No Bank Account used in my PayPal.

PayPal also said: +24 EUR

So where is the money? When I'm writing this our Banks are closed.

[kernowlass · Accepted solution]

@marci1229

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.

[marci1229]

@kernowlass

Thank your for your support! So it should by repaid to my card. Just I should wait some days.

[kernowlass]

@marci1229

Yep !  

[Irensold]

the money from the won claim was not received in my account, transaction number4PE595150P189342V

[kernowlass]

@Irensold 

Sorry no idea what you are talking about, your best bet is to contact customer services.