Refund

Paddymc19
Contributor
Contributor
Hi I sent a payment to rong address misspelling and it was unclaimed and it said postal a dress not on file so i cancelled the payment and checked my bank account and it was not returned yet how long do j have to wait
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Paddymc19 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week....country dependent.




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kernowlass
Esteemed Advisor
Esteemed Advisor

@Paddymc19 


Gosh you were lucky, if that mis-spelled email address was valid to another person you 'may' have lost your money !!
Luckily you could cancel, so when you cancel a payment those funds can't do a u-turn > they have to process through to paypal who will as the transaction was cancelled return them to your funding source (if you paid from your bank account or with a card), or credit your paypal balance (if it was funded from that balance), but that takes a few days and sometimes up to a week....country dependent.




Advice is voluntary.
Kudos / Solution appreciated.
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Paddymc19
Contributor
Contributor
Yes it was true my debit card us it at least e few days for the refund or do can they process them faster sometimes
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Paddymc19
Contributor
Contributor
Also when I go to my refunds it says completed
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Paddymc19 

 

That means paypal have completed your request to return the funds back to your funding source NOT that its in your bank account....there is no way paypal knows when the payment arrives at your bank.


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