Refund

Lukew13
Contributor
Contributor
Hi, I have been charged $10.90 a month for Xbox live I have noticed but I do not use or remember getting Xbox live in the past two month, if you check my recent Xbox status U will see I have not played for at least 2 month. Can you please refund the last two months of this auto pay at least and stop the transactions from happening please. Luke
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1 ACCEPTED SOLUTION

Accepted Solutions
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lukew13

 

Cancel any subscription you set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

However as the payments were 'authorised' by you then paypal would not refund them.


Advice is voluntary.
Kudos / Solution appreciated.

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1 REPLY 1
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Lukew13

 

Cancel any subscription you set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

However as the payments were 'authorised' by you then paypal would not refund them.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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