cancel
Showing results for 
Search instead for 
Did you mean: 

Refund

SOLVED
Highlighted
New Community Member

Refund

Hi, I have been charged $10.90 a month for Xbox live I have noticed but I do not use or remember getting Xbox live in the past two month, if you check my recent Xbox status U will see I have not played for at least 2 month. Can you please refund the last two months of this auto pay at least and stop the transactions from happening please. Luke
1 ACCEPTED SOLUTION

Accepted Solutions
Volunteer Advisor

Re: Refund

@Lukew13

 

Cancel any subscription you set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

However as the payments were 'authorised' by you then paypal would not refund them.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
Volunteer Advisor

Re: Refund

@Lukew13

 

Cancel any subscription you set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

However as the payments were 'authorised' by you then paypal would not refund them.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.