PayPal Navigation
Ask the Community Help the Community
PayPal Home
cancel
turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Ask the Community Help the Community

Refund

SOLVED
Go to solution
Highlighted
Lukew13
Lukew13 New Community Member
New Community Member
‎Dec-01-2018 08:22 AM
‎Dec-01-2018 08:22 AM

Refund

Hi, I have been charged $10.90 a month for Xbox live I have noticed but I do not use or remember getting Xbox live in the past two month, if you check my recent Xbox status U will see I have not played for at least 2 month. Can you please refund the last two months of this auto pay at least and stop the transactions from happening please. Luke
Tags (1)
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
kernowlass Volunteer Advisor
Volunteer Advisor
‎Dec-01-2018 08:35 AM
‎Dec-01-2018 08:35 AM

Re: Refund

@Lukew13

 

Cancel any subscription you set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

However as the payments were 'authorised' by you then paypal would not refund them.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
1 REPLY
kernowlass
kernowlass Volunteer Advisor
Volunteer Advisor
‎Dec-01-2018 08:35 AM
‎Dec-01-2018 08:35 AM

Re: Refund

@Lukew13

 

Cancel any subscription you set up...


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.

However as the payments were 'authorised' by you then paypal would not refund them.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

©1999-2018 PayPal, Inc. All rights reserved.