Refund

Gemzr83
Contributor
Contributor

I have recently received a refund. It states that it will be returned onto the card I used to pay. However I have a new card since I bought it and need the refund returned via my new card

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gemzr83

 

Refunds return automatically to the card used to pay, however if both old and new cards belong (ed) to the same account then it should go through ok.


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Gemzr83

 

Refunds return automatically to the card used to pay, however if both old and new cards belong (ed) to the same account then it should go through ok.


Advice is voluntary.
Kudos / Solution appreciated.
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Gemzr83
Contributor
Contributor
Great thanks for your help. I will await the money into my account Gemma
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2013kzoxan
Member
Member

Hi! I opened the solution to refund. The seller lied to me. And he don't want refund my money! And on Paypal I received just 1,59 USD but I paid 10,92 USD and ask refund 10,24 USD. What is coming on? Sellers lied to customers and you don't want do nothing with this?

My Case ID: PP-007-348-902-529

I want my money!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@2013kzoxan

 

Suggest you contact customer services then if you opened a dispute and didn't get a full refund, nothing to do with me.


Advice is voluntary.
Kudos / Solution appreciated.
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