Refund was sent to my bank and they took it back why?

Kaneboyd17
Contributor
Contributor

Hello on the 4th of April I got a refund from an eBay seller, PayPal put the money in on the 6th in my bank, and on the 7th they took it back I have no open cases soo I don’t understand why they took it back anyone had this problem before?

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kernowlass
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@Kaneboyd17 

 

 

You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Kaneboyd17 

 

 

You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.


Advice is voluntary.
Kudos / Solution appreciated.
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Kaneboyd17
Contributor
Contributor
Ohh ok I understand thanks for the reply
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