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Refund took more than 30 days, still not received.

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New Community Member

Refund took more than 30 days, still not received.

This is what happened.

My refund was successful from a eBay seller on 23 September and went to a temporary PayPal account associated with my email. Problem was i already have an account associated with that same address which i never used to make payment. I am having so much difficulty receiving the money and paypal is refusing to answer any details via the account associated with the same email because it was a guest account.

Can anyone help me with this?

Please!!!