Refund to old card

[Nichole123]

Pay pal refunded me money because my card was hacked. But I got a new card & they refunded it to my old one! Can I get the money transferred to my new card?

[kernowlass · Accepted solution]

@Nichole123 

If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance, allow 14 working days and if no show contact customer services for a trace.

[Cbryant1229]

The bank attached to my old card is still active. Will it go to my account even if my card has changed

[Cbryant1229]

What steps do I take to receive money that’s being refunded to a card that no longer in my possession or old