Refund to expired card.

Lagray_1982
Contributor
Contributor
Hi I’ve received a holiday refund from tui and because my debit card linked to PayPal expired it’s not refunded properly. Like the transaction is there but no money. What can I do? It’s a lot of money and I need it fairly quickly. I’ve updated my PayPal with new bank card. Thanks
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Lagray_1982 


If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
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