Refund to expired card.
Lagray_1982
Contributor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Sep-17-2021
05:59 AM
Hi I’ve received a holiday refund from tui and because my debit card linked to PayPal expired it’s not refunded properly. Like the transaction is there but no money. What can I do? It’s a lot of money and I need it fairly quickly. I’ve updated my PayPal with new bank card. Thanks
Labels:
- Labels:
-
Refunds
1 REPLY 1
kernowlass
Esteemed Advisor
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Sep-17-2021
09:44 AM
If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.