Refund to debit card - where is it?

aliceliza
Contributor
Contributor
I recently took something back to a shop which I ordered online with my PayPal account (using my debit card to pay), the refund has appeared on my PayPal account activity, but I don’t know where my money is- there’s nothing on my bank statement (I’m with RBS) and it’s been about 4 days since the refund went through. I can’t find the status of the refund on PayPal, but no where does it say that it’s ‘pending’ or ‘held’ or anything like that. Just reads like the refund is done, but not sure where my money is. Any help?
Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.