cancel
Showing results for 
Search instead for 
Did you mean: 

Refund to an unknown credit card

SOLVED
syafie
New Community Member

Refund to an unknown credit card

Hi, I am expecting a refund from a seller. I have just received an email from Paypal advising that the funds was refunded to a Mastercard. Problem is, I have never own a Mastercard before and on my Wallet, only Visa card and Direct Debit is linked. Anyone can shed light on this?

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Refund to an unknown credit card

@syafie 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund to an unknown credit card

@syafie 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post