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On April 24, 2021 I had sent $9.35 to another PayPal user and it was refunded to me. It says on the transaction history that the refund was "complete" and was sent to my MasterCard, but I did not receive any money. Nor any notification from my MasterCard's email provider. Nothing. Didn't get my money back.
Can't contact PayPal about it, I've tried multiple times contacting a live agent but it says there are "no customer support agents available", and on their phone- it is hard to synchronize due to time zone difference and they are not entertaining me because again, none are available. I am trying to see where I can contact them via email about this. Please help me out if you know how to.
Simply keep an eye out for the refund on your card account. It can take a week, up to 30 days for your card issuer to post an issued refund.
As per PayPal:
Where is my refund sent to?
How your money is refunded depends on how you made the original payment.