Refund question

Amccoy
New Community Member

My company has issued me a refund, but I have yet to receive it, or any notification they have issued it. How long does it normally take for a refund to appear? And how can I make sure it was even done?

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Amccoy

 

Unless you paid as a guest buyer then when a refund is issued you would get an email and it would show in your transaction details.

Double check the email address they sent it to just in case they 'sent it' rather than 'refunded it'.

If you paid as a guest buyer then it will automatically go back to the card you used to pay in the first place.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.