Refund problem

[Rhmanoj]

Dear Sir. Transaction ID I can't refund the money I received under 2GY42772FC4539342. What is the reason for that

[kernowlass]

@Rhmanoj 

Those numbers are meaningless to us as we can't view your account.

[PayPalMichelleW]

Hello @Rhmanoj, 

We're sorry to hear that you're having trouble refunding a payment. Here's how to refund a full or partial payment. If you have additional questions, please feel free to reach out to our Customer Support. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.  I hope this helps.

Thanks!

MichelleW