Refund problem

anar1998
New Community Member
Hello. Today i bought playstation 4 but seller said me she Sent my money return to me. But she didnt send my money. So i paid money but i cant get my money or my item. Seller doesnt answer to any of my messages. Please help me. How i can take my money?
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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@anar1998 

 

If a refund was issued, it will be returned to your original funding source. Arrival time varies:

 

  • Bank payments, 3-5 or 5-7 days, depending on your bank. 
  • Cards, a week up to 30 days depending on your issuing card. 
  • PayPal balance, fairly instant. 
  • Split payments between PayPal balance and card/bank, see above.

If there is no issued refund transaction, then locate the transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received dispute.


Kudos & Solved are greatly appreciated. 🙂

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1 REPLY 1
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@anar1998 

 

If a refund was issued, it will be returned to your original funding source. Arrival time varies:

 

  • Bank payments, 3-5 or 5-7 days, depending on your bank. 
  • Cards, a week up to 30 days depending on your issuing card. 
  • PayPal balance, fairly instant. 
  • Split payments between PayPal balance and card/bank, see above.

If there is no issued refund transaction, then locate the transaction in your PayPal account activity, click it, then click "Report a problem" to file an Item Not Received dispute.


Kudos & Solved are greatly appreciated. 🙂
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