Refund pending
Kayfox
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Posted on
Feb-18-2021
05:13 AM
Hi, my refund is pending on pay pal and has been for at least 3 weeks. Can anyone give me some advice on how to retrieve the money?
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Payment tracking
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Refunds
1 REPLY 1
kernowlass
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Feb-19-2021
05:20 AM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund
Advice is voluntary.
Kudos / Solution appreciated.
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