Refund pending
arguellesjosy
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Posted on
Jul-27-2018
04:29 AM
Hello. I received a refund from an ebay seller 3 days ago but is still pending. Please help me..
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kernowlass
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Jul-27-2018
12:43 PM
Pending refunds can only happen for two reasons.
1. The seller has issued a refund from their bank account which takes time to process.
2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.
https://www.paypal.com/us/selfhelp/article/i-want-a-refund.-how-do-refunds-work-faq3248
Advice is voluntary.
Kudos / Solution appreciated.
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