Refund pending turnover a week

[Angiel1]

I have been sent a refund for a cancelled holiday, it was sent on the 27th march and it is still pending. When I checked yesterday it was due to clear then however it is still pending, it has been well over the 3 to 5 working days and I am getting nowhere asking paypal. Has anyone else had this? Thank you

[kernowlass]

@Angiel1 

Paypal can't give you the refund until they have received it themselves to pass on to you.

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

Sounds as if its option 1 in which case in the UK echeques can take 5-7 days to complete. The date given is an estimate dependent on the sellers banks processing time.