Refund payment issues
Rothe1st
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Posted on
Aug-16-2019
06:14 PM
Unable to issue a refund Get message stating insufficient funds when they are available
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Refunds
2 REPLIES 2
kernowlass
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Aug-17-2019
04:46 AM
What funding source are you using to issue the refund, paypal balance OR bank account?
If paypal balance then are the funds in the correct currency and is there enough to cover the fee as well?
Advice is voluntary.
Kudos / Solution appreciated.
PayPal_Intars
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Aug-20-2019
08:37 AM
Hi Rothe1st,
Welcome to the community forum and thanks for posting.
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www.facebook.com/PayPal/, Twitter - @AskPayPal, email or phone and we would be happy to advise.
Intars
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