Refund paid to inactive account

Tytyrita
New Community Member
I opened an account about 16yrs ago using my middle name and maiden name, this account was also linked to my eBay account. Several yrs down the line, I got married and decided to use my first name as well I got in touch with PayPal for change of name, but as I didn't have any document in my maiden name they were unable to made the changes and a limitation was put on the account. I have now opened a new account in my new name.. Unfortunately an eBay seller had made a refund to the old acct! I asked him to retract the transaction but he refuses, saying that is the email address attached to my eBay account. I even changed this and asked him to resend. But he won't budge.. PayPal are not replying to my emails, no telephone number to ring them on.. Can someone please help me😢
Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.