Refund on a removed card

Dezereth
Contributor
Contributor

Hi!

 

I bought an item but I was not happy with it and I decided to return it and request the refund. Between that time frame I changed my bank card and I added it to my paypal account but.... I'm not sure what it's going to happen with the refund as I used a credit that does not exists anymore. Will that money be added the new registered card?

 

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Dezereth 



If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.
Failing that it may bounce back to your balance or return to the sender, so you would need to contact c.s. for a trace.


Advice is voluntary.
Kudos / Solution appreciated.
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