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Refund of fee

Chasa0869
New Community Member

Refund of fee

I didn't select friends and family and my friend was charged 31.85. Iss there a way to fix that and get that charge reversed?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund of fee

@Chasa0869 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.