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Refund nowhere to be seen

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New Community Member

Refund nowhere to be seen

Hello i am supposed to be getting a refund but the issue is i payed as a guest before that. When i got the refund email i created an account with the email that was getting the refund but the refund is no where. It's not in my card and its not in my paypal wallet. What do i do? Thanks!!

2 REPLIES 2
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New Community Member

Re: Refund nowhere to be seen

I am missing my last 3 refunds. Nowhere to been seen . My debit card number was changed . But I thought will be link to My checking account . From 8/6 I didn’t get my money from pay pal
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Esteemed Advisor

Re: Refund nowhere to be seen

@hirnjakova16 

@VippySquad 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212



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