Refund not showing in my balance

8253Shirley
New Community Member

HI, I have received a refund and it was pending for several days, it's now showing as a +£15.00 but it's not in my Paypal balance. Why might this be? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@8253Shirley

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.





Advice is voluntary.
Kudos / Solution appreciated.
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