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Refund not showing in Activity

Prime14
Contributor

Refund not showing in Activity

hi, i was refunded @$200 but this statement showed up ($200.00 was refunded on 22 February 2021 to {fundingSource}.) underneath the original transaction. but the refund is not showing up on the actual activity page.  and i am not sure what that statement means? any help would be appreciated

2 REPLIES 2
23557dfgk--
Contributor

Re: Refund not showing in Activity

Feb 21, 2021 Yes , I'm still waiting for partial refund of -$36.00 CAD I was refunded on Feb 18th and its not showing on my account yet. Daryl S , Canada 🎈
kernowlass
Esteemed Advisor

Re: Refund not showing in Activity

@Prime14 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.