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Refund not showing despite receiving email from Paypal stating I have been refunded

markandjeana19
Contributor

Refund not showing despite receiving email from Paypal stating I have been refunded

I received an email from Paypal on 16th March stating I have been refunded £22.50 by a seller on eBay but there is nothing in my Paypal account and nothing has gone into my bank account, so where is my money?