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Refund not refunded

SOLVED
Relod
Contributor

Refund not refunded

Hello everyone,

 

Last week  i cancelled a Airbnb booking and i was able to get a refund. Now it has been over a week and i can see that the money was refunded to my paypal account. Here comes the kicker, no money has been added to my paypal balance or my bank account. I asked support for help but still have had no reply. It has been over a week now and i would like my money back, anyone has any idea on what i can try next?

 

Appriciate the help, thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Refund not refunded

@Relod 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

2 REPLIES 2
kernowlass
Esteemed Advisor

Re: Refund not refunded

@Relod 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

JJ92Ortiz
Contributor

Re: Refund not refunded

Im in the same boat my First two refunds were uploaded within a day to my card but i canceled a payment and not ita been a couple days since than i cant wait 30 days