Refund not received

Rania79
New Community Member

eBay should refund me 50,49 EUR and based an email confirmation received from paypal on June 2nd the refund is done but until now it is not reflected on my card

 

hope details below helps so that you revert back with an answer 

 

Codices transition: 7MH658381U86884542 june 2021 17:21:07 HKT
Importo totale dell'acquisto:50,49 EUR
Importo rimborsato:50,49 EUR
Rimborso pagato da:
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Rania79 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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Kudos / Solution appreciated.

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rania79 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.
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