Refund not received

shehnaz
Contributor
Contributor

Hello,

 

i need to know by mistake i have chosen refund and the amount is refunded and shows nothing in my wallet, i have tried to email paypal but not able to reach them.

how do we request for our refunds?how long does it take for refunds to reflect in your account?

i have also linked my personal debit card to paypal and the amount for verification has been debited but have not received the refund for the same.

 

please help am new to paypal.

Resident of Dubai

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@shehnaz

 

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days).





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