Refund not credited in PayPal balance

[Priyashi_yadav]

Hello I got refund from an owner store. It shows in my activity that it is refunded but the amount t is not shown in my PayPal balance and customer care is useless as I m not able to contact them. It would be great if someone could help me

[kernowlass · Accepted solution]

@Priyashi_yadav 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212