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Refund never arrived to my bank account

vvectors
New Community Member

Refund never arrived to my bank account

I have received a refund on 21th of January, 2021.

The refund not arrived to my card - that was originally used for payment (Revolut). 

Tried to contact PayPal support without luck.

What gonna be the issue? How can I resolve this?

 

Thank you,

 

Viktor

(Hungary)