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Refund money

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Contributor

Refund money

Hello, I just got a refund on an item from Ebay. I used paypal to pay for the item. Now paypal is showing me an incoming transaction, but the balance is still zero. Where did the money go?

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Esteemed Advisor

Re: Refund money

@Matej101

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.






Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
3 REPLIES 3
Esteemed Advisor

Re: Refund money

@Matej101

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.






Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Refund money

Hi, I asked the payment to refunded
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Contributor

Re: Refund money

Hallo I asked my seller to refund the payments bt am not sure if done so, please that why I requested the refunded from my side
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