Refund money

Matej101
Contributor
Contributor

Hello, I just got a refund on an item from Ebay. I used paypal to pay for the item. Now paypal is showing me an incoming transaction, but the balance is still zero. Where did the money go?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Matej101

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.






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kernowlass
Esteemed Advisor
Esteemed Advisor

@Matej101

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that depends a lot on what country you are in.






Advice is voluntary.
Kudos / Solution appreciated.
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fortune3
Contributor
Contributor
Hi, I asked the payment to refunded
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fortune3
Contributor
Contributor
Hallo I asked my seller to refund the payments bt am not sure if done so, please that why I requested the refunded from my side
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