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Refund issues

Noorssalemb
New Community Member

Refund issues

I payed for something from Depop and then after 5 minutes of the purchase The seller asked me to apply for refund since she doesn’t have the item and still didn’t ship it, so I applied for a refund and they quickly managed to check in my case and close it and they had said that my refund has been processed and I got my 50 dollars back but it is not shown in my account or bank, so where is my money exactly or when will I get it?
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund issues

@Noorssalemb 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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