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Refund issue

Comfyneoo
Contributor

Refund issue

Hello, my friend tried refunding me money and it was refunded to a card that i no longer have, is their anyway to get my refunded money back?

1 REPLY 1
sharpiemarker
Esteemed Advisor

Re: Refund issue

@Comfyneoo 

 

Call the card's customer service and ask about there policy for such situations as the refund will go back to that card. They may have special process to route the refund over to the new card or cut you a check. If the card is a debit card, it may end up back in your PayPal balance if the refund can't go onto the card but this may take some time to occur because of processing time. You should also call the debit card issuer as well about their policy or tracing on of the refund.


Kudos & Solved are greatly appreciated. 🙂