Refund is still pending after 8 days

[PAleksandra]

Does anyone know how long does it take for refund to actually be completed? Its been 8 days now and its still pending.

I've sent the money to a wrong friend by mistake and she refunded it the moment it came to her, but its still pending on my side....

Anyone?

[kernowlass]

@PAleksandra 

Pending refunds can only happen for two reasons.

1. The seller has issued a refund from their bank account which takes time to process.

2. You funded the payment to the seller using bank transfer. What PayPal do here is credit the recipient on your behalf (so there is no delay in despatching your item). Then if you receive a refund in the meantime they are unable to issue this until the original bank transfer completes.

https://www.paypal.com/us/selfhelp/article/i-want-a-refund