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Refund hasn’t been added to balance

mayowaojo
New Community Member

Refund hasn’t been added to balance

I sent money to someone through goods and services and because of the wait he refunded it to me. The refund has been shown in my transactions but the money has not been added to my balance.
1 REPLY 1
kernowlass
Esteemed Advisor

Re: Refund hasn’t been added to balance

@mayowaojo 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212


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