Refund has gone to card thats been cancelled
Gordon2018
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Posted on
Aug-08-2018
07:01 AM
Hi, I recently lost my debit card lost and I.m waiting for my new card from my bank, In the mean time I have had a payment refunded but is not showing up in my account.
I originally paid for the item with the debit card that is since in the process of being lost.
What do I do now? Will the refund go straight into the bank of the card number doesn't exist anymore ?
Thanks
Gordon
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1 REPLY 1
kernowlass
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Aug-08-2018
08:05 AM
If both old and new debit cards belong to the same bank account then your refund should still go through ok.
Once marked as completed in your Paypal account it can take about a week to transfer.......although Paypal state allow up to 30 days.
Advice is voluntary.
Kudos / Solution appreciated.
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