Refund has been process but zero balance on my PayPal account

JamaicaBastasa
Contributor
Contributor

Hi! I got an issue this morning with my PayPal account. I tried to cash in my money from PayPal to Gcash app. I received an error message on my Gcash app saying I would need to re-link my PayPal account to my Gcash. And so I did. But I then received a confirmation that the transaction was unsuccessful. I immediately checked my PayPal account and boom! 0 balance! Even though there is a refund transaction on my PayPal with a transaction number - 40M47315ST874441T for the unsuccessful cash in on my Gcash app. Where is my money? 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@JamaicaBastasa

 

Allow a few days for it to bounce back to your card.


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Kudos / Solution appreciated.
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