Refund completed however i cannot see the refunded amount in my  balance

mahrimahri
Contributor
Contributor

Seller has refunded me on 07th OCT 2020 ,  on 17th OCT 2020 I have received an email from PayPal confirming that the refund has completed ...  however i cannot see the refunded amount in my  balance .. even the transaction is not appearing in Activity ..

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mahrimahri 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.