Refund completed but no money ?
Lucycraddock
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Posted on
Feb-17-2021
05:31 PM
I’ve got a refund and it says it’s completed I Git an email saying it too that It will be sent to the original payment method etc, but the refund is not in my bank account I am not sure why as it’s not pending or anything ?
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1 REPLY 1
kernowlass
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Feb-18-2021
04:23 AM
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212
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