Refund bounce back
Dhwani0208
New Community Member
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Posted on
Oct-12-2020
02:10 AM
I was issued a refund from a third party via the paypal gateway. The the original source of payment was paytm. The scenario is such that when the refund was issued, the paytm account was deactivated. So after seeing that I did not get the refund in paytm, I reactivated my account. Now , whom should i request to reinitiate the payment.
Steps I have taken:
Contacted paytm and they said they haven't got any payment of such and such amount and requested me to reconnect with the issuer (paypal).
Contacted paypal and they said to connect with paytm.
What shall be my next steps?
Labels:
- Labels:
-
Refunds
0 REPLIES 0
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
Related Content
- Getting money back from Ebay in Payments Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Refund a gifted payment on a limited account in Payments Archives
- Refunds cancelled and not received! in Payments Archives
- Seller refuses to refund after dispute closed. in Disputes and Limitations Archives