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Refund a payment

Refund a payment

Please I need a help. I need to refund a payment but I cannot... what should I do to refund it?

4 REPLIES
Volunteer Advisor

Re: Refund a payment

@MuhammedHady

 

Are you the buyer wanting a refund or a seller wanting to issue a refund?


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: Refund a payment


@kernowlass wrote:

@MuhammedHady

 

Are you the buyer wanting a refund or a seller wanting to issue a refund?


No, I just received a payment from Hasoub account and I wanna refund it. when I called the customer service, they told me to click on Activity => the transaction => details => give a refund.

and I followed the process till (details) as there was to "details" to click on

Volunteer Advisor

Re: Refund a payment

@MuhammedHady

 

Just click on the transaction in your Paypal account and it brings up the details of that transaction, at the bottom of that page is the refund option.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.

Re: Refund a payment


@kernowlass wrote:

@MuhammedHady

 

Just click on the transaction in your Paypal account and it brings up the details of that transaction, at the bottom of that page is the refund option.


there is no refund option!