Refund a payment

MuhammedHady
Contributor
Contributor

Please I need a help. I need to refund a payment but I cannot... what should I do to refund it?

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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@MuhammedHady

 

Are you the buyer wanting a refund or a seller wanting to issue a refund?


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MuhammedHady
Contributor
Contributor

@kernowlass wrote:

@MuhammedHady

 

Are you the buyer wanting a refund or a seller wanting to issue a refund?


No, I just received a payment from Hasoub account and I wanna refund it. when I called the customer service, they told me to click on Activity => the transaction => details => give a refund.

and I followed the process till (details) as there was to "details" to click on

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kernowlass
Esteemed Advisor
Esteemed Advisor

@MuhammedHady

 

Just click on the transaction in your Paypal account and it brings up the details of that transaction, at the bottom of that page is the refund option.


Advice is voluntary.
Kudos / Solution appreciated.
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MuhammedHady
Contributor
Contributor

@kernowlass wrote:

@MuhammedHady

 

Just click on the transaction in your Paypal account and it brings up the details of that transaction, at the bottom of that page is the refund option.


there is no refund option!

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