Refund a payment
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Please I need a help. I need to refund a payment but I cannot... what should I do to refund it?
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Are you the buyer wanting a refund or a seller wanting to issue a refund?
Advice is voluntary.
Kudos / Solution appreciated.
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@kernowlass wrote:
Are you the buyer wanting a refund or a seller wanting to issue a refund?
No, I just received a payment from Hasoub account and I wanna refund it. when I called the customer service, they told me to click on Activity => the transaction => details => give a refund.
and I followed the process till (details) as there was to "details" to click on
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Just click on the transaction in your Paypal account and it brings up the details of that transaction, at the bottom of that page is the refund option.
Advice is voluntary.
Kudos / Solution appreciated.
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@kernowlass wrote:
Just click on the transaction in your Paypal account and it brings up the details of that transaction, at the bottom of that page is the refund option.
there is no refund option!
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