Refund a payment on hold

Tonydrippy
New Community Member

I agreed to sell an item to a person and he sent me the money through paypal but after taking note of shipping prices, i backed down and i want to refund the payment he made to me. This payment is currently on hold because it had been a while i used paypal. Is there any way to cancel a payment on hold and to refund it or do i need to wait the whole friggin month to be able to refund his money.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Tonydrippy

 

You either wait the whole frigging 21 days OR you phone customer services and ask them to release the held funds back to the buyer.


Advice is voluntary.
Kudos / Solution appreciated.
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